Quality Policy

E.A. BUSINESS GOALS is aware of the importance of the Quality Policy in managing its activities and, for this reason, is committed to implementing and maintaining a Quality Management System (QMS) in accordance with the requirements of the NP EN ISO 9001 standard, as well as, among others, the other regulations required by current legislation, and to continuously improve all processes within the organisation, aiming to ensure quality, excellence, and the full satisfaction of the expectations of its Clients and all interested parties.

Firmly believing that our activities related to Procurement Services should focus on sustainability, we have long-term core values that reflect the principles of our Founders, at the heart of our business.

RIGOUR | COMMITMENT | TRANSPARENCY | TRACEABILITY | EFFICIENCY

BASED ON THESE GUIDING LINES, WE COMMIT TO:

To provide high-quality and value-added services, grounded in the intrinsic values of our organisation;

To the establishment of lasting relationships, through a focus on the quality of delivery and the relentless pursuit of achieving high levels of customer and other stakeholder satisfaction;

To create and maintain a team of excellence in professional and personal terms, promoting their continuous development, fostering team spirit, maintaining high levels of motivation and performance, and accountability for results;

To include quantifiable quality objectives in business plans, proceeding with the measurement and evaluation of risks and results obtained, identifying areas for continuous improvement and establishing action programmes, progressing gradually towards Excellence.

E.A. BUSINESS GOALS promotes the dissemination of its Quality Policy to stakeholders and is committed to periodic updates in response to the evolving needs of the Company and its external environment.